BIS service problems (2/20/08)? - PinStack.com

walds11 · **BIS service problems (2/20/08)?**

I am on at&t and I have been down since atleast 5:00am or so. I am not able to receive yahoo emails. I did all the normal trouble shooting.

Quote:

Feb 20, 2008 - by AC INKA I just recieved an e-mail from my engineers regarding the BIS issue. Here is some basic information and the ticket number for the case that has been opened for at&t. You can refernece the ticket number if you call in for an update on the matter.

Ticket Number: TT000006270606
Location: All Regions ;All Markets
Elements: External Partner - RIM BIS
Start Time: 02-20-2008 03:00 Pacific
Issue / Impact: RIM Blackberry Cannot Send or Receive From Mobile
Customer Symptom: RIM BIS Email Latency

ETTR: 02-20-2008 08:00 Pacific

Thomas843 · **Re: Are we down again (2/20/08)?**

Same here, no e-mail at all. BBmessenger works, so does the web but no e-mails. Im on ATT as well.

**archer6** · **Re: Are we down again (2/20/08)?**

I'm on AT&T in CA.
All is well here.

~ via Red BB 8310 Curve (wap.pinstack.com)~

tfrankson · **Re: Are we down again (2/20/08)?**

I was down lastnight all night.I'm on tmo. Only had GSM. Woke up this morn everything seems to be back on track.

~via BB (wap.pinstack.com)~

Thomas843 · **Re: Are we down again (2/20/08)?**

I tried to go to the ATT BIS site and cant even log in, the site dosen't show up.

FairGame · **Re: Are we down again (2/20/08)?**

Same here, I can't get into TMO's BIS nor send emails. This blows, second one in less than 30 14 days.

fondoo · fondoo Stack level 3 Oct 2006/141 posts Trust Level:

can anyone this morning access at&t bis on the east coast? 2/20/08 8:32am

walds11 · **Re: Are we down again (2/20/08)?**

I did a few test emails and received them over an hour later. POS!!! My internet is working.

garypip · **Re: Are we down again (2/20/08)?**

No email here in NJ, VZW BIS

kolosus · **Re: Are we down again (2/20/08)?**

AT&T here in OH. Nothing coming through. This definitely blows!

FairGame · 08:46 AM

here is what i found
Service Affected: BlackBerry Internet Service (v2.x) Core Mail service for
some *The Americas BIS 2.x (MULT) subscribers in the following locations:
The Americas,

Summary: BlackBerry Internet Service v2.x

Impact: BlackBerry Internet Service subscribers may be unable to send or
receive messages, view email attachments, or request to see "more" text.
[0675]

Incident Window Start Date and Time: 20 February 2008 06:00:00 (EST)
Downtime Duration: Ongoing
% of Subscribers Affected: 80.00 (estimated)

Cause: RIM Software Reported Error

Here is the source, its a useful bookmark http://www.dataoutages.com/outagefeed.shtml

**RayZ**

I'm on the east coast and my BIS is working, perhaps a little slow this morning-but working.~via BB (wap.pinstack.com)~

dsump · **Re: Are we down again (2/20/08)?**

I'm down Verizon BIS, This is BS!!

jwarnoc · **Re: Are we down again (2/20/08)?**

Verizon BIS in Indiana. No emails, sending or receiving. Internet works. It's been down since about 7:30 a.m.

TripWire · **Re: Are we down again (2/20/08)?**

Nextel BIS in NY...nothing since about 6am.