Hello All,
After sitting with a Customer Service Rep for two hours, fighting and arguing with the computer, here is what SHOULD work.
Using the latest CSouth World Edition Destop manager (Not sure the version number) and a CSouth World Edition BB (8830 )
Install Desktop manager.
Use the Standard 33600 Modem attached to the com port that your bb is on. (May be more than one com port, check. Install to all open com ports, then you can check which one responds by doing a diagnostic. Also, make sure that you use the 33600, the one that installs with the desktop doesn't work.)
Create a New connection
(Depending upon your OS make sure you are going through it manually)
Give it a name of your choosing, that you can remember. ;-)
Phone Number is #777
User Name:
XXXXXXXXXX@cs3g.com
This user name is your emi phone number (may have remembered the wrong term) It is usually the same as your phone number, but, may be different. It is the 'second' phone number for your device.)
PassWord: (ESN Hex number in all caps)
Make sure that the BB is attached, and that Desktop manager is up and running before trying to connect.
That's it in a nutshell.... If someone tries this, and can rewrite it better, please, PLEASE do so. :-)
Once you get the connection working, you should be able to change to any BB that has the built in modem function within itself.
Hope this is at least somewhat helpful to people.
Thank you for listening and as I said, someone please make the instructions clearer.
Jerry